Frequent Questions

How can I contact you if I have a question or problem?

Is Hank a retirement home?

Hank is not a retirement home, but rather a new option for senior living. We provide all of the day-to-day help, activities, and community to keep you independent and engaged in the home you already love.

Is Hank a retirement home?

We'd love to hear from you with any questions, concerns, feedback—or just to say hello. You can contact us by email at hello@gethank.com or by phone at +1 (201) 305-9008 Monday-Friday from 10 AM - 6 PM Eastern.

What is Hank?

Is Hank a retirement home?

Ah, our favorite question! Hank is the only community designed specifically for adults 55+ to meet new people, find friends, and make plans. In person! Whether you’re new to your city, reorienting after retirement, or just looking for some new coffee pals—Hank has everything you need to make new connections for life.

Do I have to be a certain age to use Hank?

Is Hank a retirement home?

We're the first to say that age ain't nothing but a number, but we've designed Hank with adults 55+ in mind, and we ask new members to confirm their age upon sign up.

How does Hank work?

Is Hank a retirement home?

Our goal is to bring together members based on location, age, common interests, so that it's a walk in the park (literally *and* figuratively)to expand your social circle. Here's how to get started:

1. Sign up for a membership, then pick out a username and password.
2. Join an activity (or a few!) that pique your interest. And, if you don't see anything you like, go ahead and post an activity of your own!
3. Say hello! Get to know other members through 1<>1 messages or small group chats.
4. Make plans to meet in person. We're all for virtual connections, but it's the in real life meetings where magic really happens.

Why do you ask for my credit card?

Is Hank a retirement home?

Hank is a paid community because no other social platform offers the kind of verification Hank requires. We take the worry about meeting new people seriously. Pictures, profiles, and a dedicated staff working to keep Hank secure helps getting out in the world a little easier.

What do I get with my Hank membership?

Is Hank a retirement home?

In addition to peace of mind knowing that every other member is verified, joining Hank's membership-based community gets you:

>> An introduction to tens of thousands of other Hank members️️
>> Access to a community who's all here for the same reason—to meet new people!
>> Online tools that take the guesswork out of new friendships and scheduling
>> Access to thousands of in-person activities hosted by other Hank members
>> Full time Hank staff that’s here to lend a hand around the clock

What's with the name Hank?

Is Hank a retirement home?

While we wish we could say we personally knew a Hank, a fib doesn't seem like the best way to start things off. So here's the real story: because we're building a community of people, we knew we wanted a company name that felt, well ... like a person you'd want to spend your time with. That got us thinking about Tom Hanks, who strikes us as just about the nicest guy around—and voila, Hank.

What kinds of activities can I find on Hank?

Is Hank a retirement home?

We're so glad you asked! Hank is a community built for you, and by you. A good rule of thumb is: the more you reach out, the more success you’ll have. With tens of thousands of other Hank members, and hundreds of shared interests, there's a little something for everyone on Hank. Follow your passions to find a nearby activity that suits your hankerings. From sports, to fashion, to canasta, to a casual coffee, you're sure to find something you like.

And, if you can’t find your favorite go-to activity, propose something of your own. Want to take a walk? Have an extra ticket to a game? Go ahead! If you post it, they will come.

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